1. Scope of This Policy
This Privacy Policy applies to all Services provided by Keepit Games. By using the Services, you agree to the collection and use of information as described in this Policy.
2. Information We Collect
2.1 Information You Provide
- Account information (username, display name, email address).
- Customer support communications.
- User-generated content such as chat messages, usernames, or in-game creations.
2.2 Information Collected Automatically
- Device information (device type, operating system, language).
- Identifiers such as IP address or device identifiers.
- Gameplay data (progress, scores, achievements, session duration).
- Log and diagnostic data (crash reports, performance metrics).
2.3 Information from Third Parties
We may receive information from platform providers (such as Steam, Apple, Google, or console platforms), analytics services, or payment processors, subject to their privacy policies.
3. How We Use Information
We use collected information to:
- Provide, operate, and improve our games and Services.
- Personalize gameplay experiences.
- Process purchases and manage virtual items.
- Respond to support requests and communicate with users.
- Monitor performance, prevent cheating, fraud, or abuse.
- Comply with legal obligations.
4. How We Share Information
We do not sell personal data. We may share information in the following situations:
- Service Providers: Analytics, hosting, customer support, and payment processing.
- Platform Partners: Distribution platforms required to operate the Services.
- Legal Requirements: If required by law or to protect rights, safety, or security.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Children’s Privacy
Our Services may be designed for a general audience or families. We do not knowingly collect personal information from children under the age of 13 (or the minimum age required by local law) without parental consent. If you believe we have collected such information, please contact us so we can delete it.
6. Cookies and Similar Technologies
Our websites may use cookies or similar technologies to remember preferences, analyze traffic, and improve user experience. You can control cookies through your browser settings.
7. Data Retention
We retain personal information only as long as necessary to provide the Services, fulfill the purposes described in this Policy, or comply with legal obligations. When no longer needed, data is deleted or anonymized.
8. Data Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
- Accessing or correcting your information.
- Requesting deletion of your data.
- Restricting or objecting to certain processing.
- Data portability (where applicable).
To exercise these rights, contact us using the details below.
10. International Data Transfers
Keepit Games may process data in countries other than your own. We take steps to ensure appropriate safeguards are in place for international data transfers as required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the Services or other reasonable means. Continued use of the Services means you accept the updated Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us:
- Email: keepit@keepdsmile.com
- Company: Keepit Games
- Address: Nemanjina 8, 23000 Zrenjanin,
© Keepit Games. All rights reserved.